Tenants - Fees

We think fees should be clear, fair and provide value for money…….don’t you? We also want to reward those tenants who work with us by keeping fees to a minimum. You can help us to save you money.

Generally, the Tenant Fee Act 2019 has removed many fees you may have previously associated with letting agents and moving into a private rented home.  That's great news for you.  Generally, the only cost to moving in will be the first months rent and the bond. We’ll do our bit by making our fees as clear as possible where they apply. We’ll also tell how you can assist to save yourself some money which puts you in control. How many agents would do that? Some fees are still payable when the change or work is requested by the tenant such as adding an additional tenant during a tenancy.  These fees are capped in law at £500 or will be justified in the work required if they are higher than this figure.  Generally this only applies to reference and vetting which involves a number of different workstreams and costs.   We know we provide great value and we always will.

We are always willing to listen and so if anything’s not clear, please give us a call and we’ll do our best to explain before we put it right for the next person.

Core Fees